Welcome to Sobila Wear, a trusted manufacturer and exporter of high-quality sportswear based in Sialkot, Pakistan. By placing an order or doing business with us, you agree to the following Terms and Conditions:
1. π Orders & Customization
- All orders are confirmed only after written/email approval of quotation, samples, or mockups.
- Customization (logos, printing, embroidery, labeling) must be clearly provided in approved formats.
- Any changes to an order must be made within 24 hours of confirmation. After production starts, changes may not be possible.
2. π° Pricing & Payment
- Prices are quoted in USD (or agreed currency) and may vary based on order quantity, fabric, and customization.
- Payment terms:
- 50% advance to begin production
- 50% before shipment
- We accept Bank Transfers (TT), Western Union, PayPal, and L/C (for bulk orders).
- All bank charges must be paid by the buyer.
3. β± Production & Lead Time
- Standard production time: 15β25 working days, depending on the order size and design.
- Lead time begins after final sample approval and advance payment confirmation.
4. π Shipping & Delivery
- We ship via DHL, FedEx, UPS, air cargo, or sea freight, based on buyer preference.
- Shipping cost is not included unless specified in the quotation.
- We are not responsible for delays caused by customs clearance or courier service disruptions.
5. π§Ύ Duties & Taxes
- All import duties, taxes, and customs charges are the buyerβs responsibility.
6. π Returns & Refunds
- Returns are only accepted for defective or incorrect items.
- See our [Refund Policy] for full details.
- All refund requests must be submitted within 7 days of receiving the order.
7. π§ Intellectual Property
- All logos, designs, and branding provided by the client are considered their property.
- We do not use or share any client branding without written consent.
- Our own designs, templates, and patterns are the intellectual property of [Your Company Name].
8. π¦ Risk & Liability
- Risk of loss passes to the buyer once the order is handed over to the courier.
- We are not liable for any indirect loss, delay, or damage due to circumstances beyond our control (e.g., natural disasters, political unrest, courier delays).
9. β Governing Law
These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be resolved in the courts of Sialkot, Punjab.
10. π Contact Us
For any questions about these Terms, please contact us:
π§ Email: info@sobilawear.com
π± WhatsApp: +923489350031
π Address: Kotla Ambanwala Rd, Kotla Ambanwala, Sialkot, Punjab, 51310, Pakistan